Communication and self-awareness
Knowing yourself, communicating better, standing your ground
The long format, with a third day a few weeks later. Three days to place your profile, understand what is triggered under pressure, and hold your position without attacking or giving in, once the tools have been tested against real situations.
What you will be able to do
- Know the key principles of the Enneagram: the 9 base types, and the notions of integration and disintegration
- Know your own personality base type in the Enneagram
- Use your "wings" to improve your positive communication and move your projects forward
- Give constructive corrective feedback using the "sandwich" technique
- Give constructive positive feedback using non-violent communication
- Answer aggression or manipulation (judgements, generalisations, distortions) accurately with a positive communication technique
Programme
The fundamentals of communication
- Opening round: each person's objectives, expectations and stakes
- The drama triangle and transactional analysis
- Video, discussion and input drawn from participants' own situations
The Enneagram and your profile
- The instrument and the nine profiles
- Strengths, talents and watch-points of each profile in communication
- Understanding your motives and where your way of communicating comes from
- What to aim at, and by what method to get there
- Identifying the profiles around you and adjusting how you address them
Positive, non-violent communication
- The NVC method
- Voicing a criticism assertively and in confidence, without aggression
- Thanking and encouraging with impact
- Answering an aggressor and handling your own frustration better
- Four methods for answering objections and attacks
- A personal action plan, and a commitment ahead of the third day
The third day, some weeks later
- What happened when the tools met reality, and a deeper look at your profile
- Photolanguage: each person presents their profile to the others
- Self-diagnosis of your parent-adult-child profile in transactional analysis
- Cross-reading the results and building the individual action plan
- Individual coaching on situations each person has actually lived through
- A lighter method for identifying and adapting to the profiles around you
What this training gives you
Understanding your personality and the way you communicate is the foundation of personal development: it is what lets you adapt to someone who works differently without playing a part.
Three days built on the Enneagram, the third one held a few weeks after the first two.
Holding your position in a small world
Assertiveness is not taught the same way in an island economy as in a large market. Here, the person you stand up to will be at the same wedding, and a supplier is often a colleague’s cousin.
The work therefore focuses on saying the difficult thing while leaving the relationship intact, because the relationship is not optional.
Questions about this training
Why is the third day held later?
Because the first two days hand over tools whose difficulty only appears in use. A gap of a few weeks lets participants try them, fail with some, and come back with real cases. A third consecutive day would stack theory on theory.
Is this a personality test?
No. The Enneagram is used here as a working model of nine motivations and of what each one does under pressure, not as a label. Nobody leaves with a number to wear.
What does holding your position mean in practice?
Saying no without attacking, keeping a position when it is pushed, and responding to aggression without absorbing it or sending it back. These are the situations the role plays are built from.
Why is it particularly requested in Mauritius?
Because open disagreement is rarely practised and the person you say no to is often part of the same circle outside work. Participants regularly say that the hard part is not the conversation, but the fact that it does not end when the working day does.
Related trainings
DISC and Driving Forces
Two instruments that answer different questions: DISC describes how a person behaves, Driving Forces describe why. Two days, an individual report for each participant, and a relationship strategy worked out on the colleagues who are hardest to reach.
Self-awareness and positive communication
Understand why you communicate the way you do before trying to change anything. Two days with DISC and the Enneagram to spot your reflexes, see the situations where they cost you, and gain the flexibility to reach people who do not work like you.