Training & seminars
Interpersonal communication and self-awareness
Understand how you work before trying to adjust how others do, with DISC and the Enneagram, two models in which the firm's founder, Alain Palacios, is certified. For Mauritian teams who work in three languages and rarely disagree head on.
3 trainings
DISC and Driving Forces
Two instruments that answer different questions: DISC describes how a person behaves, Driving Forces describe why. Two days, an individual report for each participant, and a relationship strategy worked out on the colleagues who are hardest to reach.
- Identify the 4 behavioural styles of the DISC model and their key characteristics
- Analyse your own profile and Driving Forces from the results of the individual assessment
Self-awareness and positive communication
Understand why you communicate the way you do before trying to change anything. Two days with DISC and the Enneagram to spot your reflexes, see the situations where they cost you, and gain the flexibility to reach people who do not work like you.
- Know the 9 base types of the Enneagram
- Know the notions of integration and disintegration
Knowing yourself, communicating better, standing your ground
The long format, with a third day a few weeks later. Three days to place your profile, understand what is triggered under pressure, and hold your position without attacking or giving in, once the tools have been tested against real situations.
- Know the key principles of the Enneagram: the 9 base types, and the notions of integration and disintegration
- Know your own personality base type in the Enneagram
In a Mauritian company, one conversation often moves from Creole to French and then to English, depending on the person and the subject. Each language carries its own register, and a message that sounds friendly in one can sound curt in another. Add to this a widely shared preference for avoiding open disagreement: people say yes in the meeting, and the objection arrives by another route.
Most of the resulting misunderstandings do not come from a real disagreement, but from two people processing the same information differently. That is why our trainings start with self-awareness. DISC gives a fast reading of observable behaviour and separates a person's style from their background, which matters in mixed teams. The Enneagram goes further: what drives someone over time, what they avoid, and how they react under pressure.
These are not selection tools. We do not use them to recruit, assess or rank employees. On this foundation, techniques for feedback, positive communication and assertiveness become usable, because each person knows which register to use with whom.
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Frequently asked questions
Is DISC a personality test?
No. DISC describes observable behaviour in a given context, not a fixed identity. The same person can show a different profile at work and at home, or after a change of role. We use it as a shared way of reading behaviour, never as a label.
What is the difference between DISC and the Enneagram?
DISC answers the question how does this person behave? and is covered in two days with Driving Forces. The Enneagram answers what drives them, and what do they do under pressure? It is more demanding and more useful for deeper work. Many participants start with DISC.
Do you use these tools for recruitment or assessment?
No. Neither DISC nor the Enneagram is a valid selection instrument, and we refuse to use them that way. If what you need is an assessment process, we tell you and do not take the assignment.
In which language are these trainings run?
In French, English or Spanish. In service centres and subsidiaries whose head office works in English, sessions are often in English; elsewhere, French is the most common. Mauritian Creole is not a delivery language, but participants can use it in sub-group work.
Are these trainings suitable for a whole team?
Yes, and it is the most cost-effective format. A team that shares the same way of reading behaviour gains a common vocabulary to talk about its friction without making it personal.