Management

Managing with the Enneagram

The same feedback produces a useful rethink in one person and a month of withdrawal in another. One day to recognise your profile, read your team's, and stop managing everyone as if they wanted what you want.

A trainer explains the Enneagram diagram, shown on screen and on a flipchart, to managers seated around a meeting table

What you will be able to do

  • Know the 9 bases of the Enneagram
  • Know your own personality base in the Enneagram
  • Know the base of each of your direct reports
  • Give feedback adapted to each personality base
  • Adapt your delegation to each base
  • Motivate each person according to their personality

Programme

  1. A reminder of each participant's Enneagram base

    • The vocabulary of the Enneagram
    • The main characteristics, strengths and areas for improvement of each base
  2. Which profiles make up my team?

    • Identifying the profiles around me, and which ones dominate
    • Drawing on other tools and methods, depending on the trainer's certification
    • Involving the team member in determining their own profile
  3. Managing each base

    • Communicating and giving feedback with each profile
    • Coaching, motivating, setting the frame and correcting with each profile
    • The strengths to build on
    • Each base's relationship to authority
  4. Keeping the Enneagram alive in the team

    • Ideas and tips for making it last

What is the Enneagram?

A method for studying personality based on nine patterns of behaviour. It is a tool for knowing yourself better and, in a management context, for understanding what drives the people you lead.

One day: your profile, the nine readings, and what each one expects from a manager.

Managing a team you cannot rebuild

The case for individual management is stronger in a small market. A Mauritian manager usually leads between eight and twenty people, recruited from a pool where the same names circulate, and has no realistic option of replacing someone who does not respond.

Reaching the one person you have never managed to reach is therefore worth a day. That is the whole use of the model here: fewer generalities, more of the person actually in front of you.

Questions about this training

Do I need to have followed a management training first?

It is strongly recommended. This day assumes the fundamentals are in place and works on tailoring them. Without that base, it is interesting rather than useful.

Is the Enneagram scientifically validated?

It is a model, not a measurement, and that is said clearly during the day. Its value here is practical: it gives a manager nine workable hypotheses about motivation, to test with the person rather than to apply to them.

What does it change day to day?

The way you brief, give feedback and recognise work. The same message is not received the same way depending on what drives the person, and one day is enough to stop using a single register for everyone.

Is it useful in a multicultural team?

Yes, and it is one of its clearest uses in Mauritius. The model separates temperament from background, which avoids attributing to a community a behaviour that belongs to the individual.

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